Terms of service

Terms of Service

Last updated: June 18, 2025

Welcome to Uphaars.com!

1. About Us

Uphaars is an online gifting store specializing in customized, handmade gift hampers. Each hamper is curated with care and a personal touch, ensuring that your gesture of love reaches its recipient in the most memorable way.

2. Ordering & Customization

  • Each order is custom-made as per the details you provide.

  • Please ensure all information (recipient name, delivery address, customization notes) is accurate at the time of checkout.

  • Once the order is placed, it cannot be modified, canceled, or refunded due to the personalized nature of our products.

3. Pricing & Payment

  • All prices listed on our website are in INR and include applicable taxes unless otherwise stated.

  • Payment must be made in full at the time of placing the order.

  • We accept secure online payments via supported payment gateways offered by Shopify.

4. Shipping & Delivery

  • We strive to dispatch all orders within the promised time frame.

  • Delivery timelines may vary depending on location, courier availability, or unforeseen circumstances.

  • Uphaars is not liable for delays caused by courier services, weather, or external factors.

5. No Return or Refund Policy

Due to the customized nature of our gift hampers, we do not offer returns, refunds, or exchanges once the order is confirmed.
For exceptions (e.g., damaged or incorrect hampers), please refer to our Refund & Return Policy.

6. Intellectual Property

All content on this website — including images, designs, logos, product names, and text — is the property of Uphaars.
You may not reproduce, copy, or use our content without written permission.

7. Prohibited Uses

You agree not to use our site:

  • For any unlawful purpose

  • To infringe on our intellectual property

  • To harass, abuse, or harm others

  • To distribute harmful software, viruses, or spam

We reserve the right to terminate your access to our website and services if any prohibited behavior is detected.

8. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your data.

9. Modifications to the Service

We may update our products, policies, and prices at any time without notice. We also reserve the right to discontinue or modify our services.

10. Contact Us

If you have any questions about these Terms, feel free to contact us:

📧 Email: uphaarudaipur7@gmail.com
📞 WhatsApp: 72405 27077