Privacy policy

Privacy Policy

Last updated: June 18, 2025

Welcome to Uphaars.com, where your privacy is our priority. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site, make a purchase, or otherwise interact with our services.

Uphaars operates this website and Shopify powers our store platform to help us serve you better. This policy governs how your personal data is handled when using our Services. In case of any conflict with our Terms of Service, this Privacy Policy will take precedence regarding the use of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

🔍 Personal Information We Collect

We may collect the following types of personal information:

Contact Info: Name, shipping/billing address, phone number, email
Payment Info: Credit/debit card details, transaction data (note: we never store full card details)
Account Info: Username, password, preferences
Purchase Activity: Products browsed, added to cart or wishlist, purchased, or returned
Customer Communications: Messages, queries, feedback
Device & Usage Info: IP address, browser type, device identifiers, and how you interact with our Services

📥 How We Collect Information

We collect information:

Directly from you: When you create an account, place an order, or reach out to us
Automatically: Through cookies and browser data when you browse our site
Via third parties: Like payment processors, delivery partners, or analytics tools

📦 How We Use Your Information

Your information may be used for:

Fulfilling Orders: Processing transactions, shipping, returns
Personalizing Experience: Recommending products, remembering your preferences
Customer Support: Helping with questions, feedback, or issues
Marketing: Sending promotional emails or messages (you can opt-out anytime)
Security: Fraud detection, identity verification
Legal Compliance: Responding to legal requests or enforcing our policies

🔐 Sharing Your Information

We only share your personal information in limited cases:

With Shopify (our e-commerce platform) to power our store
With service providers (e.g., couriers, payment gateways)
With marketing platforms (for ads or promotions, based on your behavior)
If required by law or in case of a business transfer (like a sale or merger)

We never sell your personal information.

🌐 International Data Transfers

Since Shopify and some of our partners may be based outside India, your data may be processed internationally. We ensure adequate protection through legal safeguards such as Standard Contractual Clauses (SCCs) or similar lawful mechanisms.

🧒 Children’s Privacy

Our website is not intended for children under the legal age in your country. We do not knowingly collect data from minors. If you believe your child has shared information with us, contact us to request deletion.

🛡 Data Security & Retention

We follow strict protocols to keep your data secure, but no system is foolproof. Please avoid sending sensitive data via insecure channels.

We retain your data only as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements

📢 Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

Access your personal data
Correct inaccuracies
Delete your data
Receive a copy (Data Portability)
Manage communication preferences

To exercise these rights or for any privacy-related request, contact us at:

📧 uphaarudaipur7@gmail.com
📞 +91 72405 27077

You may also visit: Shopify Privacy Portal to learn how Shopify handles your data.

🔄 Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with the new “Last updated” date. Significant changes may be communicated via email or banners.

📬 Contact Us

If you have any questions or concerns about this policy or your personal data, please reach out:

📧 uphaarudaipur7@gmail.com
📞 +91 72405 27077
🌐 Uphaars.com